Refund Policy

REFUND POLICY

ClearPoint Direct stands proudly behind each product and offers a 30-day Money Back Guarantee if not entirely satisfied.
( unless stated otherwise in The offer  ).

We have a strict hygiene policy, goods must be unused. Items must be returned in original condition and original packaging and you will receive a full refund, less shipping and handling (unless the error is ours). Please print out the
The Return Form and send it back with the merchandise.
Formulaire de retour français

Please note - Clearance products have been reduce to it's lowest price possible, therefore as stated in the offer there are no refunds for those items.

Please allow 15-20 business days to receive and process your return.

Any credits or charges will be issued to the credit card used for purchase. Please allow up to two billing cycles for a refund to appear on your credit card statement.
 

Q: Where do I send my return?
Canada - P.O Box 888, Pointe-Claire, QC, H9R 4Z6
USA - P.O Box 3508, Champlain, NY, 12919